Protecting yourself and others from workplace injury Workplace accidents, from small slips to electrical fires, can have detrimental impacts on workplace productivity and wellbeing. WHS accidents can cause lasting damage …
Training for your staff to help them avoid the debilitating effects of workplace stress People say that the current generation of young employees are the stressed generation. Businesses need to …
Skills for people involved in managing staff and customers affected by change Change management is an important part of any project that is going to affect people. Without effective change …
EQ-informed strategies for relating and communicating effectively at work Emotional intelligence (sometimes called ‘EQ’) is a label that refers to how good a person is at understanding, handling and responding …
Strategies and tactics for customer-facing staff and their managers It is often said that since the pandemic, people seem to be ruder, less tolerant, more prone to be demanding, combative, …
Giving and receiving feedback is an important life skill, and an even more important business skill The Giving and Receiving Feedback course has been written by experts with lengthy experience …
Upholding your residents’ rights to personal and health information privacy A recent report from the NSW Privacy Commissioner’s report, identified that human error is the leading cause of data breaches, …
“While the true cost of global corruption is unknown, the World Bank estimates it to be in the billions of dollars” Reducing the prevalence of corrupt practices This course explains …
IBF Accredited Course – Institute of Banking and Finance Singapore Identify and prevent workplace fraud IBF Accredited – Schemes: FTS; Core SFA/FAA CPD for Asset Management, Capital Markets, Compliance, Corporate Banking, Financial …
IBF Accredited Course – Institute of Banking and Finance Singapore The requirements for collecting and handling personal information IBF Accredited – Schemes: FTS; Core SFA/FAA CPD for Corporate Banking, Life Insurance, Retail Banking Failure …
Crucial training for staff involved in the provision of consumer credit. In the highly regulated consumer finance sector, staff of lending organisations must be well-trained in the detailed provisions of …
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